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  4. Do support response times vary based on the severity of a problem's impact?

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Do support response times vary based on the severity of a problem's impact? Print

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Do support response times vary based on the severity of a problem's impact?

We do not offer different support request response times based on the severity of an issue. Response times are based on the level of support you are subscribed to.

Read more about our support plans to see how they compare and how to sign up.

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