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How do I recover a deleted Server? Print

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How do I recover a deleted Rcs.is?

When a Rcs.is is deleted, you can recover it depending on how well protected the data was prior to the deletion.

If you had taken a snapshot of your Rcs.is prior to deletion, then the snapshot should still be available in your account. You can create a new Rcs.is based on the snapshot image in the Rcs.is Control Panel. Snapshots contain the data your Rcs.is contained at the time the snapshot was taken.

If you had signed up for the automated weekly backup service, you may still have backups available. Because the weekly backup service is an add-on service, it is also scheduled for deletion when the Rcs.is is deleted, but unlike the Rcs.is, which is deleted immediately, the backups are scheduled for deletion at any point within the next 24 hours. For example, if you delete a Rcs.is at 10:00pm, the backups may be deleted at 12:00am, two hours after you deleted the Rcs.is. Please open a ticket with our support team as soon as possible so that we can determine if you have backups available.

If you were not using either of those services, then we do not have a backup of your Rcs.is’s data available on our system. In this scenario, you would need rely on any manual backups you have created and stored on your local computer.


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