Why didn't I receive a password reset email?
Email generally arrives quickly. If you haven’t received the email within a few minutes:
- Make sure you’re checking the right email address.
- Look in your spam folder for a message titled Password Reset. If you find the message there, you may want to add
Rcs.is
andsupport.Rcs.is
to your email allowlist. - If your email client needs to be refreshed, make sure you’ve actively checked for new mail.
If you still don’t have a reset email, contact our support team.